Public Profile

Medallia

Medallia, Inc., a leader in experience management, is headquartered in the United States and operates globally, with significant presence in North America, Europe, and Asia. Founded in 2001, Medallia has established itself as a pioneer in harnessing customer and employee feedback to drive business transformation. The company’s core offerings include its advanced AI-driven analytics platform, which uniquely captures and analyses real-time data from various touchpoints, enabling organisations to enhance customer experiences and employee engagement. Medallia's innovative solutions have positioned it as a trusted partner for numerous Fortune 500 companies, solidifying its reputation in the experience management industry. With a commitment to continuous improvement and a focus on actionable insights, Medallia remains at the forefront of helping businesses thrive in an increasingly competitive landscape.

DitchCarbon Score

How does Medallia's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

49

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Medallia's score of 49 is higher than 95% of the industry. This can give you a sense of how well the company is doing compared to its peers.

95%

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Medallia's reported carbon emissions

In 2024, Medallia reported total carbon emissions of approximately 32,200,000 kg CO2e, a decrease from about 33,792,000 kg CO2e in 2023. The breakdown of emissions for 2024 includes 121,000 kg CO2e from Scope 1, 2,009,000 kg CO2e from Scope 2, and a significant 30,069,000 kg CO2e from Scope 3 emissions. This indicates a notable focus on addressing indirect emissions, which constitute the majority of their carbon footprint. Medallia has committed to achieving net-zero emissions by 2040, encompassing all scopes of emissions. This long-term target reflects the company's dedication to sustainability and climate responsibility. As part of their climate strategy, they are actively working to reduce their overall emissions and align with industry standards for climate action. With its headquarters in the United States, Medallia is positioned within the software and services sector, where it aims to lead by example in reducing carbon emissions and promoting environmental stewardship.

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Access structured emissions data, company-specific emission factors, and source documents

20232024
Scope 1
207,000
000,000
Scope 2
2,443,000
0,000,000
Scope 3
31,142,000
00,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Medallia's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Medallia is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Medallia is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers